Last updated: 18 July 2026
POLPO respects your privacy and processes personal data in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation – GDPR, and other applicable data protection legislation.
1. Data Controller
The controller responsible for the processing of personal data through this website is:
POLPO, obrt za usluge, vl. Luka Perman
Nova cesta 12e
51410 Opatija
Croatia
VAT ID: HR02726657698
E-mail: info@polpo.online
2. Personal Data We May Process
Depending on how you use this website or contact us, we may process:
- your name and surname;
- company name and business position;
- e-mail address;
- telephone number;
- information included in your message or enquiry;
- technical information necessary for the secure operation of the website;
- cookie and analytics data, where applicable and where consent has been given.
Please do not submit sensitive personal data through the website.
3. Purposes of Processing
Personal data may be processed for the following purposes:
- responding to enquiries;
- communicating with existing and potential business partners;
- preparing commercial proposals;
- taking steps prior to entering into a contractual relationship;
- performing contractual and business obligations;
- maintaining the security and functionality of the website;
- complying with legal obligations;
- establishing, exercising or defending legal claims.
4. Legal Basis for Processing
Depending on the circumstances, personal data is processed on the basis of:
- taking steps at your request before entering into a contract;
- performance of a contract;
- compliance with legal obligations;
- the legitimate interests of POLPO in conducting and developing its business;
- your consent, where consent is required.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
5. Contact Forms and E-mail Communication
When you contact POLPO through a contact form or by e-mail, the information you provide will be used to respond to your enquiry and, where relevant, to establish or maintain a business relationship.
Required fields should be limited to information genuinely necessary for responding to your enquiry.
6. Data Retention
Personal data is retained only for as long as necessary for the purpose for which it was collected.
Business correspondence and documentation may be retained for longer periods where this is necessary to comply with accounting, tax, contractual or other legal obligations, or to protect legitimate legal interests.
7. Recipients and Service Providers
Personal data may be processed by service providers supporting the operation of this website and business communications, such as:
- website hosting providers;
- website maintenance providers;
- e-mail service providers;
- IT and security service providers;
- accounting, legal or professional advisers, where necessary.
Such providers may process data only to the extent required to provide their services and in accordance with applicable data protection requirements.
POLPO does not sell or rent personal data.
8. International Data Transfers
Where a service provider processes data outside the European Economic Area, appropriate safeguards will be applied as required by data protection law.
9. Your Rights
Subject to the conditions prescribed by applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate data;
- request deletion of personal data;
- request restriction of processing;
- object to processing based on legitimate interests;
- request data portability;
- withdraw consent at any time;
- lodge a complaint with the competent supervisory authority.
In Croatia, the competent supervisory authority is the Croatian Personal Data Protection Agency – AZOP.
To exercise your rights, contact:
POLPO may request additional information where necessary to verify your identity.
10. Data Security
POLPO applies appropriate technical and organisational measures intended to protect personal data against unauthorised access, alteration, loss, disclosure or destruction.
However, no internet-based transmission or storage system can be guaranteed to be completely secure.
11. Cookies
This website may use necessary and, subject to your consent, optional cookies. More information is available in the Cookie Policy.
12. Changes to This Privacy Policy
This Privacy Policy may be updated when the website, services or applicable legal requirements change.
The current version will always be published on this page.